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How To Whitelist



Due to the growing problem of unsolicited and unwanted commercial emails, many web mail services (i.e. Yahoo, Hotmail, etc.) and email applications (i.e. Outlook 2003/2007, Mozilla Thunderbird, etc.) have taken measures to automatically filter bulk emails. Unfortunately, these filters end up blocking many newsletters and legitimate emails in addition to spam. Our newsletter and updates are not immune, and so these filters may incorrectly block our mailings, preventing it from ever reaching your inbox.

We recommend that you take the simple steps outlined below to help ensure that the mailings actually reach you. Even if you are currently receiving mailings, we still advise you to follow these recommendations as a way to prevent future problems. 


A Whitelist is a list of email addresses that you want to receive email from. By adding a [From Address] to your Whitelist (also know as a Safe Senders List), you are telling the email system not to filter email from that address. 

It is especially important to add emails to your Whitelist if you have registered to attend an event, as your attendance information will be emailed to you.

Most people have no idea how to add a [From Address] to their Whitelist. For the most part, you're simply adding the [From Addresses] to your contact list. The fact that you are a contact tells their email program that they want your email.

Follow the instructions below on How to add contacts to a Whitelist using some of the most popular email programs, and ensure that you are receiving the emails you want!


You will need to add our [From Addresses] to your Gmail Contacts List:

  1. Open Email Account.
  2. Click “Contacts”
  3. Click “Add Contact”.
  4. Copy and Paste [From Address], into the “Primary Email Address” field & Save.
  5. Repeat the process with each of our [From Addresses].

Outlook 2013

You will need to add our [From Addresses], to your Safe Senders list:

  1. On the Home tab, click “Junk” (on the left).
  2. Choose “Junk Email Options”.
  3. On the “Safe Senders tab”, click “Add”.
  4. Copy and Paste [From Address] in the “Primary Email” field & Click OK.
  5. Repeat the process with each of our [From Addresses].


You will need to add our [From Addresses], to your Hotmail Safe List:

  1. Open mailbox and click “Options” (upper right hand corner).
  2. Click “Junk E-mail Protection” (top of page).
  3. Select “Safe List”.
  4. Copy & Paste [From Address] into field labeled “Type an address or domain”.
  5. Click “Add”.
  6. Repeat the process with all of our [From Addresses].

Mozilla Thunderbird:

You will need to Add our [From Addresses], to your Thunderbird Address Book & configure your Junk Mail Controls to Whitelist your Address Book:

  1. Click “Address Book”.
  2. Make sure Personal Address Book is highlighted.
  3. Click “New Card”. This will launch a New Card window that has 3 tabs: Contact, Address & Other.
  4. Under “Contact”, enter [From Address] and any additional information if you wish.
  5. Click OK.
  6. Repeat the process with all of our [From Addresses].


You will need to add our [From Addresses], to you AOL Address Book:

  1. Click “Mail menu” and select “Address Book” (AOL Address Card for New Contact window will Load).
  2. Once Loaded, Cut & Paste [From Address] in the field labeled “Other E-Mail”.
  3. Then change field to “Primary E-Mail” by checking the associated box & Save.
  4. Repeat the process with all of our [From Addresses].


You will need to set up a filter to redirect our mailing into your inbox:

  1. Open your mailbox and click “Options”.
  2. From the drop-down menu, select “Mail Options”.
  3. In Options Tab, select “Filters”.
  4. Click “Add Filter”.
  5. In the “Sender” drop-down menu, select “Contains”.
  6. Copy & Paste [From Address] in “Sender” field.
  7. In the “Move to Folder”, select “Inbox” & Save Changes.
  8. Repeat the process with all of our [From Addresses].

Didn’t find your email Program listed above? Check out OR  for more information!


Please contact us if you have any questions related to the reporting of the above items, 207-781-3445.


Topics: Email, Computer, Spam, Whitelist, Junk Email